Play Responsibly

fb playtime Responsible Gaming

Gaming should always be fun, not stressful. Here is everything you need to know about staying in control, setting your own limits, and getting help when you need it — for every Filipino player on our platform.

For players aged 21 and above only  |  Philippines market

Play for Fun, Not Pressure Set Your Own Time Limits Deposit Limits Available Self-Exclusion Option 21+ Only Platform Support Available 24/7 Built for Filipino Players Know the Warning Signs Play for Fun, Not Pressure Set Your Own Time Limits Deposit Limits Available Self-Exclusion Option 21+ Only Platform Support Available 24/7 Built for Filipino Players Know the Warning Signs

Our Commitment to Safe Play

At fb playtime, we believe that gaming is meant to be an enjoyable and entertaining experience for every Filipino player. We take our responsibility seriously by providing tools, information, and support to help you stay in control at all times. Our platform is designed with safeguards that put your wellbeing first, from deposit limits to self-exclusion options that you can activate whenever you need them.We work in accordance with Philippine gaming regulations to ensure that our services are offered in a safe, fair, and transparent manner. If you ever feel that gaming is becoming more of a burden than a pleasure, we encourage you to reach out to our support team or use the tools available on your account.

Deposit Limits

Set daily, weekly, or monthly deposit caps directly from your account settings. Once a limit is set, it takes effect immediately and can only be increased after a cooling-off period.

Session Time Reminders

Choose how long you want to play in a single session. Our platform will send you a reminder when your chosen time is up, helping you keep track of how long you have been playing.

Self-Exclusion

If you need a break, you can request a temporary or permanent self-exclusion at any time. During this period, you will not be able to access your account or receive any promotional communications from us.

Warning Signs to Watch Out For

Recognising problem gambling early makes it much easier to get back on track. Here are some signs that it may be time to take a step back.

Behavioural Signs

  • Spending more money than you originally planned
  • Chasing losses by placing bigger bets to recover
  • Neglecting work, family, or daily responsibilities
  • Feeling restless or irritable when not playing
  • Hiding your gaming activity from people close to you
  • Borrowing money specifically to fund gaming sessions

Emotional Signs

  • Feeling anxious, stressed, or depressed about gaming
  • Using gaming as a way to escape personal problems
  • Feeling guilty or ashamed after a gaming session
  • Difficulty concentrating on anything other than gaming
  • Mood swings tied to wins and losses
  • Feeling unable to stop even when you want to

What to Do If You Recognise These Signs

If any of the above sounds familiar, please do not ignore it. The first step is to be honest with yourself and acknowledge that gaming may be affecting your life in a negative way. You can immediately use the self-exclusion or deposit limit tools available in your fb playtime account settings to put some distance between yourself and the platform. Talking to someone you trust — a friend, family member, or professional counsellor — can also make a significant difference. Remember, seeking help is a sign of strength, not weakness, and our support team is always available to assist you in taking the right steps.

For professional support in the Philippines, you may contact the National Council on Problem Gambling or reach out to a licensed mental health professional in your area. You can also contact our support team directly through the platform at any time, and we will help connect you with the appropriate resources.

Frequently Asked Questions

Quick answers to what Filipino players most often ask about responsible gaming on fb playtime.

You can set a deposit limit by logging into your fb playtime account and navigating to the responsible gaming section in your account settings. From there, you can choose a daily, weekly, or monthly limit that suits your budget. The limit takes effect immediately once you save it. If you wish to increase your limit at a later date, a mandatory cooling-off period will apply to ensure the change is a considered decision. If you need help finding the setting, our support team is available 24/7 to guide you through the process.

Self-exclusion is a tool that allows you to voluntarily block access to your fb playtime account for a set period of time, or permanently if you choose. During the exclusion period, you will not be able to log in, make deposits, or place any bets on the platform. You will also be removed from all marketing communications for the duration of your exclusion. To request self-exclusion, contact our support team directly through the platform and they will process your request promptly. We take self-exclusion requests very seriously and will never attempt to persuade you to reverse your decision.

No. fb playtime is strictly for players aged 21 and above in the Philippines, in accordance with local gaming regulations. We require identity verification during the registration process to confirm that all players meet the minimum age requirement. If we have reason to believe that a player is underage, we will suspend the account immediately and conduct a full review. We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. If you suspect that a minor has registered on our platform, please contact our support team right away.

If you or someone you know is struggling with problem gambling, there are several resources available in the Philippines. You can reach out to the National Council on Problem Gambling or consult a licensed mental health professional in your area for confidential support. Our support team at fb playtime is also available around the clock and can help point you in the right direction. We encourage you to take action early — the sooner you seek help, the easier it is to regain control. You can also visit our FAQ page for more information about the tools and resources we offer to support responsible gaming.

Need Help or Have Questions?

Our support team is here for every Filipino player on fb playtime — 24 hours a day, 7 days a week. Reach out any time, or explore our FAQ for quick answers.

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